[vc_row full_width=”stretch_row”][vc_column offset=”vc_hidden-sm vc_hidden-xs”][vc_widget_sidebar sidebar_id=”sidebar-5b8f8fdb9861f”][/vc_column][/vc_row][vc_section full_width=”stretch_row” css_animation=”none” css=”.vc_custom_1554177048477{padding-bottom: 60px !important;}” el_id=”overview”][vc_row gap=”30″ css=”.vc_custom_1554177054302{margin-right: -15px !important;margin-left: -15px !important;padding-top: 50px !important;}”][vc_column width=”1/2″][vc_custom_heading text=”Connect remote users and collaborate with ease” use_theme_fonts=”yes”][vc_empty_space height=”45px”][vc_column_text]We are a business communication solutions integrator that specializes in the design, distribution, installation, and integration of audiovisual, communication, infrastructure, and wireless equipment for businesses nationwide. Our solutions and installations are made to ensure organizations can interact like never before through our communication solutions, collaborate and increase productivity through our technological tools
[/vc_column_text][vc_empty_space height=”40px”][vc_column_text]Get a free consultation[/vc_column_text][vc_empty_space height=”20px”][/vc_column][vc_column width=”1/2″][iconlist icon_size=”mini”][iconlist_item type=”entypo” icon_entypo=”entypo-icon entypo-icon-cd”]

Call centre solutions & ip phones for business

A call center solution enables the company to handle customer interactions. Traditionally, call center customer service solutions has been equated with only voice interactions. But, as time progressed, the customers have moved on from only voice calls to other mode of communication. With call center solutions the agents can place outgoing calls, handle incoming calls, track key call center metrics, perform workforce management, and upload automated scripts.
The customers are no more dependent on just one channel to reach customer support. There are plenty of options available – live chat, social media, email among others. Having an omnichannel contact center software ensures customer satisfaction and improve the level of customer engagement.[/iconlist_item][iconlist_item type=”entypo” icon_entypo=”entypo-icon entypo-icon-cd”]

cloud based ip pbx and CRM Call centre

Connecting teams and clients locally and remotely for effective communications
Technology is changing and so is the workplace. Traditional business environments with standard premise-based communication (PBX) equipment are becoming less common as the number of remote workers and IP or cloud-based technologies are growing with each year. Older technologies used to struggle with remote users but now as internet speeds have increased and more providers have transitioned to web-based technologies, accommodating users (both local and remote) has never been easier or more cost-effective.
Waveplanet’s partnership with hybrid technology providers and hosted IP solutions provide the ability to design and deploy a Unified Communication System that fits within our clients’ needs and budgets while also offering a robust variety of features such as unified communications (voicemail-to-email), instant messaging, and more.[/iconlist_item][iconlist_item type=”entypo” icon_entypo=”entypo-icon entypo-icon-cd”]

Benefits and services with Unified Communication Systems for Businesses

Benefits and services with Unified Communication Systems for Businesses:

  • Voicemail-to-email (unified messaging)
  • Instant messaging with colleagues
  • Automated call distribution (ACD)
  • Voice over IP (VoIP)
  • Call recording
  • Call reporting

Additional services to integrate with your unified communications systems for businesses:

  • Video conferencing
  • Collaboration
  • Sound masking
  • Structured cabling
  • Design and project management

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Video conferencing

Connect remote users and collaborate with ease
Waveplanet’s video conferencing systems integrate video and voice to bridge the gap between in-person and remote meetings. These conferences require very little equipment; just a computer, webcam, microphone, and internet connection.
Waveplanet can customize powerful, high-definition visual communication solutions for conference rooms, lecture halls, immersive environments, huddle rooms, and small gathering spaces through strategic and cost-effective partnerships with key manufacturers.
Video conferencing helps businesses increase efficiency through faster communication channels and decision making, while simultaneously reducing travel costs.
The benefits of WAVEPLANET’S Video Conferencing systems are clear:

  • High-definition video conferencing solutions for meetings and lectures
  • Tabletop conferencing systems that work with Teams and Zoom software
  • Lower travel expense and operating costs
  • Faster decision-making and real-time collaboration
  • Superior audio sound and 4K video quality solutions for home offices

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Video Conferencing Hardware

When it comes to choosing video conferencing systems equipment, not all rooms are created equal. Depending on room size, camera image quality, and video display image resolution, the right video conferencing hardware can be difficult to choose.
With Waveplanet’s Design team, we can choose the best equipment to fit your needs based on these criteria. High-resolution webcams can be suitable for small huddle or conference rooms, while large executive style conference rooms may require something more robust with more features and suited for larger spaces..[/iconlist_item][/iconlist][vc_empty_space height=”30px”][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”40px”][vc_column_text]

Our modern Voip and ip telephony solution will help you succeed. Let’s get started

[/vc_column_text][/vc_column][/vc_row][/vc_section][vc_section full_width=”stretch_row” css_animation=”none” css=”.vc_custom_1554113771599{padding-top: 80px !important;padding-bottom: 30px !important;background-color: #ffffff !important;}” el_id=”solutions”][vc_row][vc_column width=”1/4″][/vc_column][vc_column width=”1/2″][vc_custom_heading text=”Solutions” font_container=”tag:h6|font_size:10px|text_align:center” use_theme_fonts=”yes” el_class=”style1″][vc_empty_space height=”6px”][vc_custom_heading text=”COMPREHENSIVE IT SERVICES INCLUDE” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes”][vc_empty_space height=”60px”][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row][vc_row][vc_column][iconlist icon_size=”small” class=”columns-3 gap-50″][iconlist_item type=”etline” icon_etline=”icon-genius”]

ip PBX and ip phones for business

Benefit from this service by having Unified, integrated communications. Remote extensions and softphone, Eliminating phone wiring, Simpler system management, Branch offices within one single system ,Low TCO and potential saving.[/iconlist_item][iconlist_item type=”etline” icon_etline=”icon-laptop”]

CRM callcentre

By leveraging IP telephony, you can integrate it with an existing infrastructure – combining data from your CRM, e-commerce, helpdesk and accounting solutions in a single unified system – call center software.[/iconlist_item][iconlist_item type=”etline” icon_etline=”icon-mobile”]

ip Telephony for business and remote work

IP telephony gives you a seamless solution on how to work fully remotely, since there is no need for hardware. Therefore, there is nothing that ties your agents to one location. .[/iconlist_item][iconlist_item type=”etline” icon_etline=”icon-adjustments”]

Lower operations costs

The cost of IP telephony in business is consistent and easily predictable. Switching to a VoIP plan can save you up to 60 % costs, compared to a business landline plan.[/iconlist_item][iconlist_item type=”etline” icon_etline=”icon-puzzle”]

Applications

Waveplanet supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.[/iconlist_item][iconlist_item type=”etline” icon_etline=”icon-layers”]

Managed services plus

Waveplanet provides advanced management tools to clients who want to take their IT Service Management to a higher level.[/iconlist_item][/iconlist][/vc_column][/vc_row][/vc_section][vc_row full_width=”stretch_row” css=”.vc_custom_1554177677427{padding-top: 80px !important;padding-bottom: 80px !important;}” el_id=”case”][vc_column][vc_row_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”1/2″][vc_custom_heading text=”WHO WE SERVE” font_container=”tag:h6|font_size:10px|text_align:center|color:%23627792″ use_theme_fonts=”yes” el_class=”style1″][vc_empty_space height=”6px”][vc_custom_heading text=”ELIMINATE THE IT CHALLENGES YOUR BUSINESS” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes”][vc_empty_space height=”20px”][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/6″][/vc_column_inner][vc_column_inner width=”2/3″][vc_column_text]

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, Waveplanet has you covered with industry compliant solutions.

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Stop wasting time and money on technology. Explore our company

[/vc_column_text][/vc_column][/vc_row][vc_section full_width=”stretch_row” css=”.vc_custom_1554258752931{border-right-width: 30px !important;border-left-width: 30px !important;padding-top: 80px !important;padding-bottom: 60px !important;background-color: #322943 !important;border-left-color: #f3f6f9 !important;border-left-style: solid !important;border-right-color: #f3f6f9 !important;border-right-style: solid !important;}” el_id=”customers” el_class=”fix-border”][vc_row][vc_column width=”1/4″][/vc_column][vc_column width=”1/2″][vc_custom_heading text=”INDUSTRIES WE SERVE” font_container=”tag:h6|font_size:10px|text_align:center” use_theme_fonts=”yes” el_class=”style1″][vc_empty_space height=”6px”][vc_custom_heading text=”WE WORK WITH GLOBAL BRANDS” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes”][vc_empty_space height=”20px”][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row][vc_row][vc_column width=”1/6″][/vc_column][vc_column width=”2/3″][vc_column_text]

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, Waveplanet has you covered with industry compliant solutions, customized to your company’s specific needs.

[/vc_column_text][vc_empty_space height=”60px”][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row][vc_row content_placement=”middle” css=”.vc_custom_1554110332900{padding-right: 5% !important;padding-left: 5% !important;}”][vc_column width=”1/5″ offset=”vc_col-lg-1/5 vc_col-xs-4″][vc_single_image image=”2321″ img_size=”full” alignment=”center”][vc_empty_space height=”30px”][/vc_column][vc_column width=”1/5″ offset=”vc_col-lg-1/5 vc_col-xs-4″][vc_single_image image=”2311″ img_size=”full” alignment=”center”][vc_empty_space height=”30px”][/vc_column][vc_column width=”1/5″ offset=”vc_col-lg-1/5 vc_col-xs-4″][vc_single_image image=”2312″ img_size=”full” alignment=”center”][vc_empty_space height=”30px”][/vc_column][vc_column width=”1/5″ offset=”vc_col-lg-1/5 vc_col-xs-4″][vc_single_image image=”2310″ img_size=”full” alignment=”center”][vc_empty_space height=”30px”][/vc_column][/vc_row][/vc_section][vc_row full_width=”stretch_row” css=”.vc_custom_1554258760856{border-right-width: 30px !important;border-left-width: 30px !important;padding-top: 80px !important;padding-bottom: 50px !important;background-color: #ffffff !important;border-left-color: #f3f6f9 !important;border-left-style: solid !important;border-right-color: #f3f6f9 !important;border-right-style: solid !important;}” el_class=”fix-border”][vc_column css_animation=”none”][vc_row_inner gap=”35″ css=”.vc_custom_1554176941902{padding-right: 3% !important;padding-left: 3% !important;}”][vc_column_inner width=”1/2″][testimonial name=”Jeffrey” image=”809″ subtitle=”Nairobi, KE” class=”style2″]Being back with Waveplanet just gives me peace of mind knowing that my technology is functioning seamlessly behind the scenes without it interfering with and disrupting our day-to-day operations.[/testimonial][/vc_column_inner][vc_column_inner width=”1/2″][testimonial name=”Richard” image=”814″ subtitle=”Nairobi, KE” class=”style2″]Very late in the day, I received a request from our director to obtain a quote for software and laptops. We needed them by noon the next day. But Nicole was able to get those to us first thing in the morning.[/testimonial][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=”.vc_custom_1554177701700{padding-top: 80px !important;padding-bottom: 20px !important;}” el_id=”why”][vc_column][vc_row_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”1/2″][vc_custom_heading text=”Why choose us” font_container=”tag:h6|font_size:10px|text_align:center” use_theme_fonts=”yes” el_class=”style1″][vc_empty_space height=”6px”][vc_custom_heading text=”6 REASONS TO PARTNER WITH WAVEPLANET” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes”][vc_empty_space height=”40px”][vc_separator color=”custom” border_width=”3″ el_width=”10″ accent_color=”#82b541″][vc_empty_space height=”60px”][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][/vc_row_inner][iconlist icon_size=”small” class=”columns-3 gap-60″][iconlist_item type=”image” icon_image=”682″]

Quick response

We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.[/iconlist_item][iconlist_item type=”image” icon_image=”1253″]

Experienced

In more than 10 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.[/iconlist_item][iconlist_item type=”image” icon_image=”902″]

No geek speak

You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.[/iconlist_item][iconlist_item type=”image” icon_image=”901″]

Business savvy

We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.[/iconlist_item][iconlist_item type=”image” icon_image=”851″]

One Stop Shop

We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.[/iconlist_item][iconlist_item type=”image” icon_image=”924″]

100% Satisfaction Guarantee

We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.[/iconlist_item][/iconlist][vc_column_text]

Stop wasting time and money on technology. Explore our company

[/vc_column_text][/vc_column][/vc_row][vc_section css=”.vc_custom_1554177023378{padding-top: 60px !important;padding-bottom: 80px !important;}” el_id=”contact”][vc_row equal_height=”yes” content_placement=”middle” css=”.vc_custom_1554109417427{margin-right: 0px !important;margin-left: 0px !important;background-color: #ffffff !important;}” el_class=”shadow”][vc_column width=”5/12″ css=”.vc_custom_1554171397714{padding-top: 50px !important;padding-right: 10% !important;padding-bottom: 50px !important;padding-left: 10% !important;background-color: #231834 !important;}” el_class=”bg-bottom”][vc_custom_heading text=”How It Works” font_container=”tag:h6|font_size:10px|text_align:center” use_theme_fonts=”yes” el_class=”style1″][vc_empty_space height=”6px”][vc_custom_heading text=”GET A IT SOLUTIONS QUOTE” font_container=”tag:h2|font_size:24px|text_align:center|color:%23ffffff” use_theme_fonts=”yes”][vc_empty_space height=”10px”][vc_column_text]

Please contact our team or complete the form below. A representative will contact you shortly.

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Let’s Talk

We’ll chat about your business, how you use technology, and what you want to get out of IT.[/iconlist_item][iconlist_item type=”etline” icon_etline=”icon-gears”]

Choose Your Plan

If we’re the right fit, you’ll choose the IT service agreement that works best for your organization.[/iconlist_item][iconlist_item type=”etline” icon_etline=”icon-target”]

Start Your IT Experience

Within days, you’ll be experiencing IT like never before.[/iconlist_item][/iconlist][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”7/12″ css=”.vc_custom_1553744548749{padding-top: 40px !important;padding-right: 10% !important;padding-bottom: 50px !important;padding-left: 10% !important;}”][contact-form-7 id=”355″][/vc_column][/vc_row][/vc_section]